Thursday, 12 January 2017

How to renew maid passport without going thru agent.

I am writing this blog to share with others on the process on how to renew Indonesia maid passport at the Indonesian Embassy in Kuala Lumpur. This is also a copy for me for future renewal.

Location of the Indonesian Embassy in KL:
Address: 33, Jalan Tun Razak, Imbi, 50400 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Operating Hours: Monday-Friday 9AM–5PM
Phone: +60 3-2116 4016

I arrived around 7.30am and park next to the embassy. Limited car park space, there are still parking opposite RHB building.

For renewal you need to go thru Gate 1 (Pintu 1) and there are 3 diff lane - male, female and family with kids/elderly. Go to the correct lane. The queue is really long despite we arrived so early and they only start giving the number at about 8.30am.

When queuing employer do not need to queue together however you need to provide the below document to your maid:

1) Original Passport
2) 1 PhotoCopy of passport Front and Back page and work permit
3) 1 PhotoCopy of employer IC

Once you obtain the number you can wait for your number to be called at the stated counter.  It's called "Loket" in Bahasa Indonesia.

Meanwhile for employer you need to go counter 1-3 to take number. They only open at 9am. At this counter they need the below documents:-

1) 2 Copy of employment contract (can print from Indonesian Embassy Website)
2) 1 Photocopy of Employer IC
3) 1 Photocopy of Maid Insurance from Malaysia AND Indonesia. (You can buy this at the car park next to the embassy that cost RM180, they will print 2 copy for you too.or from post office.
4) 1 Photocopy of passport Front, Back page and work permit each.

The maid and employer need to be around at the counter during submission.

Then wait for the number to be called again.  They will first call the number to collect the document. (Not sure why they can't do it at the same time). They will call again for photo-taking and payment. I paid RM47 for  5 years 24 pages. They will provide a date and time for collection of passport which is around 3 days.

 Everything is done by 12.15pm. Thanks God!


  1. Hi thanks for the sharing,just confused about the maid insurance you mentioned, do we need to buy two insurance which is one for malaysia and one for Indonesia? I thought the maid protector plan from post office, will be good enough?

  2. Do we buy maid insurance for Malaysia at post office and another insurance for Indian side at the immigration?

  3. I am not sure if post office can buy insurance for Indonesia. You need two insurance.

  4. Hi I'm confused if there are two queues one for maid and one for employer? Thanks in advance

  5. Yes there is two queues. Employer cannot queues together with maid. But the employer queues maid must be together.

  6. Hello there Christina. Thank you for sharing this info in your blog. It really useful.

    I have a question about the maid contract, how do you get the contract since the link that you provided is no longer exist?

    Can you use the contract that you find on the internet?

    Really appreciate if you can help me with this.

  7. Thanks for the infor, may i know employer must be there ? can we send someone else or wakil ? do u have infor on that ?

  8. TQ TQ TQ Christina for your sharing, if maid already 10years also need insurance is it?

  9. Hi Christina,

    Do you know where can I get the sample of employment contract? The link that you shared is broken.


    1. I'm looking for one too and found this, not sure if it's the right one though

  10. Hi, may I know where can we buy Indonesian insurance in KL? Is it next to the Indonesian embassy? My maid is going back for two weeks and she was told to buy Indonesian insurance from Indonesia. Her place to the insurance offices takes 3 hours to go. We thought to do it in KL if it's possible. Kindly advise.